Privacy Policy

Ray of Light Holistic Therapies – Privacy Policy
Ray of Light Holistic Therapies are committed to protecting your personal information and have provided a Privacy Policy in accordance with the General Data Protection Regulation (GDPR), that contains important information about what personal details I collect; what I do with that information; who I may share it with and why; and your choices and rights when it comes to the personal information you have given to me.

I may need to make changes to this Privacy Policy; If there are important changes such as changes to where your personal data will be processed, I will contact you to let you know.
This version of our Privacy Policy was last updated 18th May 2018.

Who we are
Ray of Light Holistic Therapies is the trading name of a partnership business who provides holistic therapy services to a variety of individuals and businesses.
This Privacy Policy applies to Ray of Light Holistic Therapies who manages and undertakes the services offered to UK Customers.

How to contact Ray of Light Holistic Therapies
If you have any questions about our Privacy Policy or the information I collect or use about you, please contact me, Kathryn Thickpenny at 5 York Grove, Kirkby in Ashfield, Notts NG17 7LB. 07710500209

Information collected and used
Information about you that I collect, and use includes:
• Information about who you are e.g. your name and contact details for business purposes.
• Information connected to your general well-being and as required by my insurers.
• Information about your contact with me e.g. meetings, phone calls, emails / letters, forums, introductions, and trade shows.

Where information is collected
I may collect your personal information directly from you, from a variety of sources, including:
• Phone conversations with me.
• Emails or letters you send to me.
• Meetings with me.
• Consultations with me.
• Any of my online services such as websites, social media and mobile device applications.
• Trade shows, stands, competitions that you entered through me.

What information is collected and used for
I take your privacy seriously and I will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. I will collect and use your information only where the processing is necessary for a contract I have with you, the individual, or a Company/business or because I have been asked to take specific steps before entering into a contract, or, providing a service.
If you do not wish me to collect and use your personal information in these ways, it may mean that I will be unable to provide you with my services.

Who I share information with
I may share your information with third parties for the reasons outlined in ‘What information is collected and used for.’
These third parties include:
• Ray of Light Holistic Therapies, your service provider.
• Regulators and Authorities, the Information Commissioner’s Office for the UK (the ICO).
• Insurers and as required by policies.
• Law enforcement, credit and identity check agencies for the prevention and detection of crime.
• HM Revenue & Customs (HMRC) e.g. for the processing of tax or the prevention of tax avoidance.

I will never sell your details to someone else. Whenever I share your personal information, I will do so in line with my obligations to keep your information safe and secure.